Table Of Contents
Online Volunteering Services Limited have developer an online platform that allows companies to volunteer on a number of different initiatives online and then log their time. The purpose of this is to enable companies using the platform to demonstrate and report on the corporate social responsibility activities of the company and the impact this has had.
The system allows users to select and take part in online projects and log their time spent doing this. Reporting on the time spent, the category of projects and the project details are made available to the individuals and for the business as a whole.
We only collect and use limited personal information about you. This includes your email address and what part of the business you work in (the region, site, department and team). We also collect time logs of your activity on the site and which projects you have volunteered on.
Where you provide personal information to us about other individuals (for example, members of your family or other dependents) we will also be data controller of their personal information and responsible for protecting their personal information and using it appropriately. This notice will therefore apply to those individuals and you should refer them to this notice. In order to make this notice as user friendly as possible, we have split it into different sections. Please refer to the section that best describes your relationship with us.
We will collect information directly from you when:
Your personal information is used to identify where you are within an organisation and to report on your volunteering time. This takes place as part of the following:
We will also use your information to see how many people are using the system within a given company, and at what level they are using it (i.e. how many hours each user is logging) in order to manage the licensing of the product and to judge if users are active or can be deactivated.
From time to time we will use your contact details to make you aware of issues affecting accessibility or functionality or new products and features within the platform, such as a new volunteering opportunities.
Your information is only available to be viewed by admin users of the company you work with and with system admin users from Online Volunteering Services Limited or its partner company Employee Volunteering CiC (who arrange bespoke programs of volunteering).
Your information may also be made available to Third Sector content providers as part of the reporting dashboard, if you have provided feedback or content through one of our modules for transcribing. This is only available through our admin dashboard in order to see who has contributed the content.
We will keep personal information on the system for as long as you remain a user. If your user is deleted from the system then time log data will be retained for company reporting purposes, but will be anonymised.
You have several rights which you can exercise at any time relating to the personal information that we hold about you and use in the ways set out in this notice. Please contact us at any time if you wish to exercise these rights; we will not usually charge you.
We respect your rights and will always consider and assess them but please be aware that there may be some instances where we cannot comply with a request that you make as the consequence might be that:
We will of course inform you if any of the above situations arise and if we are unable to comply with your request.
All of your personal information is available to you through the interface. You are entitled to a copy of the personal information we hold about you and certain details of how we use it.
We are happy to provide you with such details but in the interests of confidentiality, we follow strict disclosure procedures which may mean that we will require proof of identify from you prior to disclosing such information. We can provide your personal information to you in writing unless you request otherwise. Where your request has been made electronically (e.g. by email), a copy of your personal information will be provided to you by electronic means where possible. As your information is available to you through the interface, we may charge a fee in order to provide a specific report to you.
Please help us to keep your personal information accurate and up to date so if you believe that there are any inaccuracies, discrepancies or gaps in the information we hold about you, please contact us and ask us to update or amend it.
In certain circumstances, you have the right to ask us to stop using your personal information, for example where you think that the personal information we hold about you may be inaccurate or where you think that we no longer need to use your personal information.
Where we rely on your consent to process your personal information, you have the right to withdraw such consent to further use of your personal information.
You are entitled to request your personal information to be deleted in certain circumstances such as where we no longer need your personal information for the purpose we originally collected it. When you exercise this right, we need to consider other factors such as our own regulatory obligation, to assess whether we can comply with your request.
We do not carry out any direct marketing activities.
In certain circumstances, where we only process your personal data because we have a legitimate business need to do so, you have the right to object to our processing of your personal data.
Data cannot be ported to another system as the data is specific to this system. It can be exported as a CSV on request.
We do not carry out any automated decision making to provide products and services to you.
If you believe that we have breached data protection laws when using your personal information, you have a right to complain to the Information Commissioner’s Office (ICO).
You can visit the ICO’s website at https://ico.org.uk/ for more information. Please note that lodging a complaint will not affect any other legal rights or remedies that you have.
If you would like any further information about any of the matters in this notice or if you have any other questions about how we collect, store or use your personal information, you may contact us using the following email: firstname.lastname@example.org
From time to time we may need to make changes to this notice, for example, as the result of changes to law, technologies, or other developments. We will provide you with the most up to date notice.
This notice was last updated on 3rd November 2020.